Customer Support Specialist for L'Oréal (Bulgarian + English/Croatian) (m/f/d)
TP Croatia d.o.o. · Zagreb
Plaća nije navedena u oglasu
O poslu
- Support and advise customers by answering their questions via phone, email, and chat.
- Provide information about products and services.
- Resolve customer inquiries and offer appropriate solutions.
- Accurately document customer interactions and actions in the system.
- Ensure a high level of customer satisfaction by delivering excellent service.
Uvjeti
We are looking for candidates speaking the following languages at the same proficiency level:
- Bulgarian - combined with,
- Croatian, Serbian, Bosnian - including,
- English, at least B2 (spoken, written, and reading).
Nudimo
- German standards and international opportunities.
- Safe and secure workplace.
- Professional training for your role, support during development and coaching.
- Professional development opportunities for all roles specific to the BPO customer support industry.
- Performance bonus.
- Employer benefits in a variety of shops and stores.
- Provide information about products and services.
- Resolve customer inquiries and offer appropriate solutions.
- Accurately document customer interactions and actions in the system.
- Ensure a high level of customer satisfaction by delivering excellent service.
Uvjeti
We are looking for candidates speaking the following languages at the same proficiency level:
- Bulgarian - combined with,
- Croatian, Serbian, Bosnian - including,
- English, at least B2 (spoken, written, and reading).
Nudimo
- German standards and international opportunities.
- Safe and secure workplace.
- Professional training for your role, support during development and coaching.
- Professional development opportunities for all roles specific to the BPO customer support industry.
- Performance bonus.
- Employer benefits in a variety of shops and stores.